Build teams according to your needs!
With Desk360, manage not only your customer messages but also your business processes! Ensure coordination between teams on a single screen with the ability to build an unlimited number of teams. Speed up your workflow, answer your customers faster and offer them an excellent experience.
Save time with Desk360!
Create separate inboxes for your agents and give them authorizations for different tasks. Assign customer messages to the right agents and add private notes to work in collaboration with your teammates on challenging cases. With Desk360’s features encouraging collaboration, make both your team and your customers happy!